About ONTRACK IT
About OnTrack IT
Your Trusted Partner in Reliable, Secure, and Scalable IT Solutions
At ONTRACK IT Partners, we believe technology should empower your business—not slow it down. For more than 35 years, we’ve delivered proactive, reliable, and customized IT services that help organizations in Indianapolis, Carmel and throughout Central Indiana operate smoothly, securely, and efficiently. Our mission is simple: keep your IT on track so you can focus on what matters most, growing your business.
Who We Are
We are a dedicated team of experienced IT professionals specializing in managed IT services, cybersecurity, network infrastructure and cloud support. With a customer-first mindset and deep technical expertise, our certified engineers and technicians tailor solutions to the evolving needs of modern businesses.
As a locally owned company headquartered in Carmel, we serve small and mid-sized businesses across Central Indiana. Our collective 100+ years of experience and commitment to excellence ensure your IT environment is stable, secure and designed to grow with you.
What We Do
Supporting Your Business with Smarter IT Solutions
We help you stay productive and secure with comprehensive IT services that deliver clear business outcomes.
Managed IT Services
We provide around-the-clock monitoring, maintenance, and support to ensure your systems run smoothly 24/7/365. From real-time alerts to on-site assistance, our proactive approach prevents issues before they interrupt your business.
Cybersecurity Protection
With cyber threats increasing every year, we implement a multi-layered security strategy that protects every corner of your network. We partner with leading cybersecurity providers to deliver strong, reliable protection for SMBs and corporate environments.
Network Infrastructure
Our team manages, supports, and optimizes your on-premise, cloud, or hybrid network. We ensure your infrastructure is secure, fast, and built to scale with your business.
Cloud Migration
Whether you're transitioning to the cloud or enhancing an existing setup, we provide seamless migration services and ongoing support to ensure stability, security, and performance.
Meet Our Team
Expert Behind On Track It Success
Our success is driven by a team of seasoned professionals who are passionate about technology and exceptional customer service. Partners Scott Simpson (Business Development Executive) and Jarrod Romine (Technical Services Director) lead a talented group of engineers and support specialists. Together, they combine business acumen with technical expertise to deliver solutions that meet your unique challenges. (You can link each name to a dedicated bio page if desired.)
Scott Simpson
Partner / Business Development Executive
Jarrod Romine
Partner / Technical Services Director
Jeff Anson
Senior Technician
Jackie Nakimuli
Senior Technician
Shawn Wheeler
Senior Technician
Gracesyn Thomas
Customer Service Advocate
Our Approach
A Smarter, Proactive Approach to IT
- Proactive Support
We identify and resolve potential issues before they impact your operations.
- Customized Solutions
Every business is unique. Our services adapt to your systems, workflows, and goals.
- No Long-Term Contracts
We earn your trust through performance, not commitments. Flexibility is built into everything we do.
- Customer-First Service
Your success drives our success. We work as an extension of your team, providing clear communication and dependable support.
Ready to Take Your IT to the Next Level?
Let’s work together to build a secure, efficient, and reliable technology environment for your business. Our team is here to support you with expert guidance, proactive solutions, and dedicated service—every step of the way.