Date Created: December 31, 2025
Last Updated: December 31, 2025
Effective Date: December 31, 2025

OnTrack-IT (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, https://ontrack-it.com/ (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your information, and outlines your rights regarding that information.

By accessing or using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Personal Information You Provide

You may voluntarily provide personal information, including but not limited to:

Name
Phone number
Company name
Other information submitted through contact forms or service inquiries

Automatically Collected Information

When you visit the Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on the site
Referring URLs and interaction data

This information is used in an aggregated manner to understand Website usage and improve performance.

2. How We Use Your Information

We use the information collected to:

Respond to inquiries and service requests
Communicate with you regarding our services
Improve Website functionality and user experience
Monitor Website security and prevent fraud
Comply with legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties for marketing purposes.

3. Legal Basis for Processing Information

Where applicable, we process personal information based on one or more of the following:

Your consent
Performance of a contract or pre-contractual request
Compliance with legal obligations
Legitimate business interests such as Website security, analytics, and service improvement

4. Third-Party Services

We may use trusted third-party service providers to help operate our Website or analyze performance. These providers may have access to limited data only as necessary to perform their services and are required to protect it.

Examples include:

Website hosting providers
Analytics platforms
Security and performance tools

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve Website functionality
Analyze traffic and usage patterns
Maintain Website security

You may adjust your browser settings to refuse cookies. Disabling cookies may affect certain Website features.

6. Marketing Communications

We do not send unsolicited marketing communications. Any communications you receive are based on direct inquiries or existing business relationships.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

8. Children’s Privacy

This Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be promptly deleted.

9. Your Privacy Rights

Depending on your location, you may have rights to:

Request access to your personal information
Request corrections or updates
Request deletion of your data
Object to or restrict certain processing activities

Requests may be submitted through our contact form listed below.

10. International Data Transfers

If you access this Website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11. External Links

This Privacy Policy applies only to ontrack-it.com. We are not responsible for the content or privacy practices of third-party websites linked from our Website.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with updated dates. Continued use of the Website constitutes acceptance of the revised policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using our Website contact form:

Contact Form: https://ontrack-it.com/contact-us/

Mailing Address:
OnTrack-IT
11711 North College Avenue, Ste #160
Carmel, Indiana 46032
United States

Phone: 317-846-3101